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Dental Office Administrator — Treatment & Financial Coordinator (full time, Permanent)
Smile Mas Dental Stephanie
About the role
Dental Office Administrator — Treatment & Financial Coordinator (Full-Time, Permanent)
Smile Más Dental — Las Vegas (Boulder Hwy) / Henderson (S. Stephanie St.), NV
About Us
Smile Más Dental is a growing, patient-first practice with two locations in the Las Vegas valley. We're a high-energy team that believes great dentistry starts with helping patients understand and say yes to the care they need. We're looking for a closer; someone who loves connecting with patients, breaking down treatment into plain language, and making the finances work so patients move forward with confidence.
The Role
This is not a front-desk-first position. Your primary job is scheduling treatment and closing cases. You'll sit down with patients during their exam, review the doctor's treatment plan, answer questions, handle objections, build financial arrangements, and get patients scheduled. You'll also support the office with administrative duties as needed, but case acceptance is the core of this role and how your success will be measured.
What You'll Do
- Present treatment plans to patients and close cases at a high acceptance rate
- Build financial arrangements: insurance benefits breakdowns, payment plans, and third-party financing (CareCredit, Sunbit, etc.)
- Follow up on unscheduled and outstanding treatment to bring patients back in
- Verify insurance benefits and explain coverage clearly to patients
- Collect payments and keep patient ledgers clean and accurate
- Support scheduling, patient communication, and general office administration as needed
- Track your numbers — case acceptance, production scheduled, and follow-up pipeline
Who We're Looking For
Required:
- 3+ years as a Treatment Coordinator or Financial Coordinator in a dental office, or prior dental Office Manager experience with direct ownership of patient finances and treatment presentation
- Proven track record closing treatment — you can talk about your case acceptance numbers
- Strong knowledge of dental insurance (PPO breakdowns, benefits, limitations) and patient financing options
- Comfortable discussing money with patients and asking for commitment
- Proficiency with dental practice management software
- Strict adherence to HIPAA and patient privacy standards
Nice to Have:
- Bilingual English/Spanish
- Experience in a multi-location or high-volume practice
- Familiarity with same-day treatment workflows
- Familiarity with Open Dental
Schedule & Compensation
- Full-time, permanent position
- Schedule: Monday - Friday 8AM-5PM, up to 2 weekends as needed.
- Compensation: Competitive hourly rate plus bonus opportunities.
- Benefits: PTO, dental care, medical insurance.
Smile Más Dental is an equal opportunity employer. Employment is contingent on a background check.
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Overview
Toothio connects certified Dental Receptionists in Nevada with both temporary and permanent opportunities at respected dental practices. As part of the Toothio network, you receive complete control over your schedule, the ability to choose where you work, and the freedom to accept shifts that fit your specific preferences. Dental Receptionists receive same-day pay for completed shifts and reliable compensation for permanent roles.
About Toothio
Toothio is a unique and innovative staffing platform that connects qualified Dental Receptionists with reputable dental offices in Nevada to fill roles on-demand for both temporary and permanent positions. With our one-of-a-kind matching algorithm, we save you time by conveniently connecting you with opportunities that align with your unique preferences. We also handle all the administrative work, so you can focus on delivering exceptional patient care.
Benefits of joining
When you join our network of skilled Dental Receptionists, you enjoy all the following benefits:
On-Demand Work
Real-time notifications for Dental Receptionist opportunities at reputable Nevada practices.
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Work only when you want, with access to both temporary and permanent opportunities.
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Focus on patient care while we handle paperwork, contracts, and payment coordination.
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